- Author: [[Chris Sims, Hillary Louise Johnson]] - Full Title: The Elements of Scrum - Tags:: books [[inbox]] -  - ### Highlights first synced by [[Readwise]] [[2020-09-03]] - “We have been designing complex systems whose active components are variable and highly non-linear components called people, without characterizing these components or their effect on the system being designed,” Cockburn told an audience of systems scientists and other technologists at a conference in 1999. “Upon reflection, this seems absurd, but remarkably few people in our field have devoted serious energy to understanding how these things called people affect software development.” ([Location 331](https://readwise.io/to_kindle?action=open&asin=B004O0U74Q&location=331))